consumerly
Unlock your growth potential
with specialist consulting
services delivering results
through people, insight
and impact
We are a Profit for Purpose business: 10% of all revenue goes to a charity of your choice
CONSULTING
​​Founded by Elain Vaughan, who brings her extensive experience as GM, COO, CDO with Seafolly, Sportscraft, SABA, JAG, SHEIKE in Australia and Marks and Spencer, TESCO and Walmart in the UK, Europe and the USA.
Why consumerly? Trust.
We've done this before:
​10 Brands
7 Markets
15+ Years
50+ Projects
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Our Consulting Services
Global retail experience and local expertise delivering tailored, flexible, effective solutions.​​​​​​​
Strategic Planning
Growth. Profitability. Clarity.
​​Accelerate financial performance: through strategic prioritisation
Build meaningful competitive advantage: via market analysis
and positioning optimisation
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Align teams: to a unified vision, individual objectives and
company KPI matrix​​​​​​​​​​​​​
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Customer Advocacy
Loyalty. Trust. Engagement.
​​Unite all stakeholders: to the
customer persona and their needs
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Increase revenue: through improved conversion, retention
and frequency
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​​Remove customer friction: by identifying and removing all points of customer friction
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Team Optimisation
Performance. Leadership. Agility.
Team Dynamics: foster effective teamwork and conflict resolution.
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Insights: individual and collective team strengths and communication styles.
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Talent Mapping: enhance
recruitment, retention, personal development and role alignment.
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consumerly
Global perspective.
Local expertise.
10 Brands
Marks & Spencer Sportscraft Seafolly SABA Wal-Mart JAG WINC SHEIKE TESCO DIVA
7 Markets
Australia United Kingdom United States Germany Netherlands Belgium France
50+ Projects
Strategic Planning & Delivery Omni Channel Transformation Project Management Strategic Planning Strategic Workshops Organisational Redesign Interim Management (GM, COO, CDO) DISC Behavioural Profiling Product Lifecycle Management Global Sourcing
15+ Years
Chief Operating Officer Chief Digital & Customer Officer General Manager Operations General Manager Head of Buying Head of Product & Marketing Ecommerce Director