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consumerly
 

Unlock your growth potential
with specialist consulting
services delivering results
through people, insight
and impact

We are a Profit for Purpose business: 10% of all revenue goes to a charity of your choice

CONSULTING
 

​​Founded by Elain Vaughan, who brings her extensive experience as GM, COO, CDO with Seafolly, Sportscraft, SABA, JAG, SHEIKE in Australia and Marks and Spencer, TESCO and Walmart in the UK, Europe and the USA. 

 

Why consumerly? Trust. 

We've done this before:

​10 Brands

7 Markets

15+ Years

50+ Projects

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

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Services

Our Consulting Services

Global retail experience and local expertise  delivering tailored, flexible, effective solutions.​​​​​​​

Strategic Planning

Growth. Profitability. Clarity.

 

​​Accelerate financial performance: through strategic prioritisation 

 

Build meaningful competitive advantage: via market analysis

and positioning optimisation

​​

Align teams: to a unified vision, individual objectives and

company KPI matrix​​​​​​​​​​​​​

​

Customer Advocacy

Loyalty. Trust. Engagement.

 

​​Unite all stakeholders: to the

customer persona and their needs

​​

Increase revenue: through improved conversion, retention

and frequency

​

​​Remove customer friction:  by identifying and removing all points of customer friction

​​​​​​​​​​

Team Optimisation

Performance. Leadership. Agility.

 

Team Dynamics: foster effective teamwork and conflict resolution.

​

Insights: individual and collective team strengths and communication styles.

​

Talent Mapping: enhance

recruitment, retention, personal development and role alignment.

​​

​​​

Project Management 

Focus. Action. Success.

 

Completion: deliver projects on time, in budget, to scope.

​

Core Operations: protect from negative impact by stretched resources.

​

Increased Accountability: across internal and external stakeholder groups​​​​​​​​​

Professional Coaching

Growth. Support. Trust.

 

Build Presence: amplify influence, confidence and impact. 

​

Enhance Leadership: develop effective leadership and management skills.

​

Navigate Change: navigate organisational change and transitions effectively.

​​​​

Interim Management

Expertise. Agility. Results.

​

Leadership: filling a vacancy in a critical executive role.

​

Accelerated Results: quick, measurable outcomes with focus on a specific area.

​

Specialised Expertise: to solve a specific challenge or strategic initiative.​​​

consumerly
Global perspective.
Local expertise.

10 Brands 

Marks & Spencer Sportscraft Seafolly SABA Wal-Mart JAG WINC SHEIKE TESCO DIVA

7 Markets

Australia United Kingdom United States Germany Netherlands Belgium France

50+ Projects

Strategic Planning & Delivery Omni Channel Transformation Project Management Strategic Planning Strategic Workshops Organisational Redesign Interim Management (GM, COO, CDO) DISC Behavioural Profiling Product Lifecycle Management Global Sourcing

15+ Years 

Chief Operating Officer Chief Digital & Customer Officer General Manager Operations General Manager Head of Buying Head of Product & Marketing Ecommerce Director

Why Us

If you're looking for assistance and advice please don't hesitate to reach out to:  

Elain Vaughan

Tel: 0419653427
evaughan@consumerly.com.au

​

​

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