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CUSTOMER
ADVOCACY

consumerly strategic customer workshops are tailored to specific business needs. Our approach promotes collaboration, aligns goals, and uncovers key opportunities to boost decision-making. We guide discussions and debates to ensure all relevant viewpoints are considered.

 

We provide a clear, actionable roadmap for success and a one-page strategy  summary.  

 

Our optional monthly reviews help maintain ownership and drive ongoing momentum.

 

The right solution when you need to:

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​AMPLIFY VOICE OF THE CUSTOMER
To represent customer needs and preferences across the organization: Retail, Ecommerce, Product, Marketing, Logistics, 

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TURN FEEDBACK INTO ACTION
To turn customer feedback into actionable improvements

that build engagement.

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RETAIN CUSTOMERS
To strengthen loyalty and retention by addressing concerns and optimizing the customer journey.

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INCREASE ENGAGEMENT
To foster stronger relationships and engagement through personalized communication and service.

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BUILD BRAND ADVOCACY
To turn satisfied customers into brand ambassadors

through exceptional experiences.

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ENSURE A CUSTOMER-DRIVEN STRATEGY
To leverage customer insights for building

strategies that build sustainable growth..

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If you're looking for assistance and advice please don't hesitate to reach out to:  

Elain Vaughan

Tel: 0419653427
evaughan@consumerly.com.au

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